The Firm
Fleming Muntz is a prominent law firm in the Albury-Wodonga region, with an established reputation for providing consistently high-quality legal services for over 160 years.
The History
From its beginnings in 1863, the firm has developed long-standing connections with the communities of Albury-Wodonga and regional areas of Southern New South Wales and North-Eastern Victoria.
The modern firm of Fleming Muntz is recognised for its particular areas of expertise, as well as its commitment to the highest levels of client service.
Fleming Muntz acts for many corporations, professionals and business people providing expert, commercially realistic advice when it is needed. Other legal practices often engage Fleming Muntz to provide advice on specific issues or to carry out complex or unusual matters on a referral basis.
Although the firm is regionally based, it is regularly involved in projects throughout the country, using up-to-date technology for seamless communications.
The Philosophy
The firm’s philosophy is founded on two principles:
• Specialist Expertise
• The highest levels of client service
Specialist Expertise
Fleming Muntz is a specialist legal practice, with both the firm’s directors accredited as specialists by The Law Society of NSW.
We do not act in commercial or personal injury litigation, family law or criminal law, but can refer clients to specialist practitioners in these areas when required.
The practice has close relationships with accountancy and financial planning practices throughout the region and works with other advisors or in-house counsel to ensure that all aspects of a client’s affairs are dealt with comprehensively.
Client Service
Fleming Muntz is absolutely committed to using technology and experienced support staff to provide rapid response times that meet or exceed the expectations of busy commercial clients.
Client Care Charter
At Fleming Muntz, our objective is to provide premium legal services within a timeframe that is acceptable to you and at a price which you feel delivers good value. To ensure that we achieve this, there are a number of issues that we will focus on in the course of our dealings with you.
Are we the right lawyer for you?
At the outset of your matter, we make sure that we are able to provide the legal service you are seeking. Sometimes we may not be the firm best suited to your particular needs. If so, we can refer you to other lawyers or experts who we believe could assist you.
What is important for you?
At Fleming Muntz, it is not just about the work we do for you – we want to understand what is important to you and we will discuss this with you during your first appointment. We are particularly interested in your expectations for the work you are asking us to do.
What will we do and when?
We will set out clearly the extent of the work that we will carry out for you and the time frame in which it will be delivered.
What will it cost?
Initial consultations have a set fee which may be payable on the day. Following that consultation, you will receive an estimate of the costs that you will incur to take your matter to the next step or, if possible, to finalisation. You may be asked to deposit some funds into our Trust Account prior to the commencement of any work. Accounts will be sent to you at the completion of the various stages of your matter, or at other intervals.
How will we keep in touch?
We endeavour to return your phone calls and emails wherever possible on the same day, or no later than the end of the next business day. All correspondence sent to us by a third party will be forwarded to you promptly and correspondence that we send on your behalf will, in appropriate cases, have your approval before it is forwarded.
What other areas can we help you with?
Our primary concern is that all of your legal needs are met. Therefore, at your first appointment we will raise other legal areas that we feel may be important for you to consider at the commencement of or throughout your matter. We may also send you email updates on different areas that may be of interest to you.
How do we handle your referrals?
Many of our new clients find us via a referral from an existing client. As a result, we ensure our clients are aware of how we manage people who are referred to us and the types of matters we are best placed to handle. If you are happy with the service that we provide, we would encourage you to refer any friends or colleagues to us.
– Kellyanne